Your questions, answered

Make My Lappy serves all of Delhi NCR — Gurugram, Delhi, Noida, Greater Noida, Ghaziabad, Faridabad and 50+ surrounding localities. Our store is in Sadar Bazar, Civil Lines, Gurugram.

The quickest way is WhatsApp at +91 98885 45174. Send your device or requirement and your location, and we'll arrange a pickup, doorstep visit or store appointment.

Yes. We handle individual devices and home CCTV as well as bulk repairs, office printers, AMC contracts and multi-camera CCTV for shops, offices, factories and societies.

Charges depend on the device and the fault, or on the CCTV setup you need. We always share a clear quote after diagnosis or a site survey, and you only pay once you approve it.

Yes. We handle your device and data with strict confidentiality and, wherever possible, repair without touching your files. For data recovery we work in a controlled, private environment.

In-store diagnosis is free. A ₹500 visit charge applies for laptop-repair and on-site visits (CCTV survey or doorstep repair); if you go ahead and a bill is generated, the ₹500 is adjusted into your bill, so you pay nothing extra.

Your device is safe with us. If any mishap damages or loses your device while it is in our care, Make My Lappy bears the loss up to a maximum of ₹10,000.

Data backup is the customer's responsibility. Make My Lappy is not responsible for backing up your data or for any data loss during service. Please back up your data before handing over your device.

All major brands — Dell, HP, Lenovo, Asus, Acer, MSI and more — covering screen, keyboard, battery, motherboard, hinge and software issues.

It depends on the fault and the part. Common jobs start from ₹499, and we always confirm the exact cost after a free diagnosis — you pay only if you approve it.

Yes. No-power and dead-laptop cases are among the most common we handle — often a charging, power-circuit or motherboard fault. We diagnose first and tell you honestly what's involved.

Most repairs are done the same day. Chip-level motherboard work or parts that need ordering may take longer, and we'll give you a clear timeline upfront.

Yes — MacBook Air and MacBook Pro of all years, including Retina and the latest models. We handle screen, battery, keyboard, logic-board and liquid-damage repairs.

Yes, and you should stop using it until it's replaced. We fit genuine-grade batteries and safely dispose of the old one. Most battery replacements are completed the same day.

Yes. Where a logic board can be repaired at component level instead of replaced, we do that — it often saves a significant amount versus a full board swap.

Yes. We protect your data throughout and, where possible, repair without erasing anything. We can also back up or transfer your data on request.

iMac, iMac Pro, Mac Mini and Mac Studio. Common jobs include display, SSD/Fusion Drive, RAM upgrades, power-supply, GPU and macOS issues.

Yes. Swapping a slow hard disk or Fusion Drive for an SSD is one of the best speed upgrades for an older iMac. We'll migrate your data across too.

Yes, across Delhi NCR. For complex jobs we may take the unit to our workshop and return it once tested — we'll explain the best option after diagnosis.

It depends on the model and fault; jobs start from ₹1499. We share an exact quote after diagnosis and only proceed once you approve.

Yes — from older iPhones to the newest Pro Max. We handle screen, battery, camera, charging-port, speaker, Face ID and water-damage repairs.

We use genuine-grade displays that retain brightness and, on supported repairs, True Tone. We'll tell you exactly what to expect before we start.

Usually while you wait — most screen and battery replacements are done within the hour once we have the part.

Often, yes, if you act fast. Bring it in switched off and don't charge it. We open it up, clean and treat the board, and tell you honestly what's recoverable.

All Android brands — Samsung, OnePlus, Xiaomi/Redmi, Vivo, Oppo, Realme, Motorola and more — covering screen, battery, charging, motherboard and software faults.

Most common models, yes. We keep popular displays in stock; for others we'll source the part quickly and give you a clear timeline.

Yes — weak battery, slow charging, loose or dead charging ports are everyday repairs for us. We diagnose first to fix the real cause.

No, diagnosis is free on most phones. We tell you the fault and the cost, and you only pay if you go ahead.

HP, Canon, Epson, Brother and more — both inkjet and laser printers. We handle head cleaning, cartridge/toner, paper-feed, fuser and network issues.

Yes. For offices we provide on-site service across Delhi NCR so your printers are back up with minimal disruption. We can also set up AMC for multiple machines.

Yes. That's usually a print-head, cartridge or drum issue. We clean, align or replace the right part and test it before handing back.

Yes. We configure Wi-Fi and network printing for home and office, including multiple computers and mobile printing.

Hard disks (HDD), SSDs, NVMe drives, USB pen drives, SD/memory cards, and laptops or Macs that won't boot — including clicking or undetected drives.

On most logical cases (deleted, formatted or corrupted data), yes — if we can't recover, you don't pay the recovery fee. Physically damaged drives are assessed first and quoted clearly.

Absolutely. Recovery is done in a controlled, private environment and your data is treated with strict confidentiality. We can sign an NDA for business cases.

Simple logical recoveries can be same-day; complex or physically damaged drives take longer. We assess your drive first and give you a realistic timeline and quote.

Data backup is the customer's responsibility. Make My Lappy is not responsible for backing up your data or for any data loss during service. Please back up your data before handing over your device.

Yes. We visit your home, shop or office, understand your coverage needs, and recommend the right cameras and quantity — then share a transparent quote.

Yes. We set up live and recorded viewing on your phone and show you how to use it, so you can check your property from anywhere.

Hikvision, CP Plus, Dahua, Godrej, Honeywell, Prama and more. We only supply genuine hardware and help you choose the right brand for your budget.

A standard home or shop setup of 2–4 cameras is usually completed in a few hours. Larger sites are scheduled and we'll give you a clear timeline after the survey.

In-store diagnosis is free. A ₹500 visit charge applies for laptop-repair and on-site visits (CCTV survey or doorstep repair); if you go ahead and a bill is generated, the ₹500 is adjusted into your bill, so you pay nothing extra.

Yes. Offline cameras, no-signal feeds, DVR/NVR not recording and lost mobile view are everyday repairs for us. We diagnose on-site and quote before we work.

Yes, we service all major CCTV brands and most older systems — cameras, DVR/NVR, power supplies, cabling and remote-view configuration.

Usually, yes. It's often a lens, focus, night-vision or settings issue — sometimes a failing camera. We'll tell you whether it's a repair or a replacement.

Yes. We can add cameras, upgrade to higher resolution or larger storage, and improve mobile viewing on your existing setup.

Scheduled preventive visits, footage and backup checks, camera cleaning and re-alignment, DVR/NVR and storage health checks, firmware updates and priority breakdown support.

Homes, shops, offices, factories and societies that depend on their cameras recording 24×7 and want faster response than one-off call-outs.

Plans start from ₹999 per year and depend on the number of cameras and sites. We'll quote a clear yearly price after a quick review of your system.

Yes. We provide multi-site AMC contracts for businesses with cameras across several branches or premises in Delhi NCR.

Yes. You can buy genuine cameras, DVR/NVR recorders, kits and accessories on their own, or add our professional installation — whichever you prefer.

Dome, bullet, WiFi, IP, PTZ, 4G/SIM and solar cameras from Hikvision, CP Plus, Dahua, Godrej and more, plus hard disks, cables and accessories.

Yes, and we won't oversell. Tell us your space and what you want to cover, and we'll recommend the right cameras, recorder and storage for your budget.

Yes. We deliver CCTV hardware across Delhi NCR and can install the same day in most areas. Message us on WhatsApp for current prices and availability.

WhatsApp or call +91 98885 45174. We reply quickly during working hours (Mon–Sat 10 AM–8 PM, Sun 11 AM–6 PM) and you can message any time.

Shop No. 323-324, 2nd Floor, Ganpati Arcade, Sadar Bazar, Civil Lines, Gurugram, Haryana 122001. You're welcome to walk in or book a doorstep visit.

Yes. We offer free laptop pickup & drop and on-site service for mobiles, printers and CCTV across Delhi NCR. Share your address on WhatsApp and we'll schedule a slot.

In-store diagnosis is free. A ₹500 visit charge applies for laptop-repair and on-site visits (CCTV survey or doorstep repair); if you go ahead and a bill is generated, the ₹500 is adjusted into your bill, so you pay nothing extra.